Support Center

Welcome to the support center for Brews App! We're here to help you get the most out of our app.

Contact Us

The best way to get in touch with our team is by sending an email to:

contact@thebrewsapp.com

To help us resolve your issue as quickly as possible, please include the following information in your email:

  • A clear description of the problem or question.

  • The App Version you are using (you can find this in the app's Settings or About screen).

  • Your Device Model and Operating System Version (e.g., iPhone 15 Pro on iOS 18, Google Pixel 8 on Android 15).

  • Any screenshots or screen recordings that might help us understand the issue.

We aim to respond to all inquiries within 48 business hours.

Frequently Asked Questions (FAQ)

Q: How do I create a post with a picture? A: Tap the + icon on the main screen, select the option to upload a picture from your gallery, add a caption, and hit 'Post'.

Q: Can I edit or delete my post after publishing it? A: Yes. Navigate to your post and tap the three-dot menu (...) to find the options to edit or delete it. Please note that deleting a post is permanent.

Q: How do I delete my account? A: To delete your account and all associated data, go to the 'Profile' section, tap on 'Settings', and select the 'Delete Account' option. This action is irreversible.

Q: Is my data secure? A: Yes, we take your privacy and data security seriously. All data transmitted between your device and our servers is encrypted. For more details, please see our Privacy Policy.

Privacy Policy Content

IMPORTANT DISCLAIMER: This is a general template and may not be sufficient for full legal compliance on its own. It is highly recommended that you consult with a legal professional to ensure your Privacy Policy is complete and compliant with all relevant laws like GDPR, CCPA, etc., based on your specific data practices and user locations.

Last Updated: August 13, 2025

Welcome to [Your App Name] ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

1. Information We Collect

We collect information that you provide to us directly and information that is collected automatically.

A. Information You Provide to Us

  • Email Address: When you voluntarily create an account or contact us for support, we collect your email address.

  • User Content (Photos): We collect the photos you upload when you create posts within the App. This content is necessary for the core functionality of the App.

B. Information We Collect Automatically

  • IP Address and Location Information: We automatically collect your IP (Internet Protocol) address when you use the App. From this, we may infer your general geographic location (e.g., city, country). We do not collect precise GPS location data without your explicit permission.

  • Usage Data: We may collect anonymous data about your interactions with the App, such as which features you use, the time and date of your visits, and crash reports. This helps us improve our service.